Prepare before assuming the role as big brother
Security cameras in your HOA can be a handy security tool, but if they’re not managed properly, they can end up being more of a headache (and a liability). Before your HOA installs them, make sure your board drafts a policy to dictate how the cameras will be used and managed. Among other potential inclusions, the policy should address:
How will the footage be used/who has access
You’ll want to be very clear here. You don’t want residents pestering the board for footage of the litterbug who left garbage in their driveway or whose dog is pooping in their yard. Footage should only be used when legitimate crimes or issues occur, not to fuel neighbor wars over trivial things.
Related: How Safe is Your HOA Community?
Who is monitoring them
Cameras aren’t any good if no one watches the footage, so you may consider hiring a security company to monitor the cameras. However, it’s important to remember that most often, cameras are reactionary. It’s more likely that footage will be used as evidence after the fact rather than catching someone in the act of a crime or violation when it’s occurring. The board should also discuss how long footage is kept and stored. If a crime happens, you’ll want to be able to go back and see if your community’s cameras caught anything.
What they’re watching
Residents won’t be comfortable with cameras unless they understand the purpose. If cameras aren’t marked and properly identified, residents may feel like they are the ones being watched. Using proper signage and communicating with residents the purpose of security cameras will help residents accept the cameras.
In certain settings, security cameras can be a great investment for many HOAs as long as they are managed properly. If you have additional questions or concerns related to security cameras (or any other security measures), don’t hesitate to contact us at Spectrum. We’d loved to help!
