As you know, positive results from builder surveys can lead potential customers to purchase based on the positive opinions of recent home buyers.
In order to receive the highest customer service scores possible, builders and developers should consider the management of the association as an integral factor influencing customer satisfaction. Don't underestimate the power of the association in influencing builder surveys. Research has shown that homeowners who are happy with the maintenance of the association are more likely to score high on satisfaction surveys based on the following reasons:
Better survey scores may lead to increased sales and a higher return on the company's investment. This can also lead to fewer days on the market for new home inventory as well. When considering a management company for your project, be sure to choose a company that will partner with you in providing homeowners a well maintained community and excellent customer service; doing so could ultimately raise survey scores and help sell more homes.
Spectrum Association Management, LP offers this information for educational purposes only and not as legal advice. The information provided in this article does not create a client relationship between you and Spectrum Association Management, LP, nor is this article a substitute for legal advice. The contents of this article are subject to change without notice. You should not rely or act upon the contents of this article without seeking advice from your own attorney. Spectrum Association Management, LP is not a law firm.
Spectrum Association Management, LP provides information in this article as a general resource to clients and other interested readers. By making available access to this article, (i) Spectrum Association Management, LP is not purporting to render legal or other professional advice or opinions on specific facts or matters and (ii) Spectrum Association Management, LP is not creating or intending to create a client relationship between you and Spectrum Association Management, LP.