The Denver Post has printed a story that talks about efforts in that state to require major changes to how HOA management companies hire community managers.

The article opens with an extreme case of a couple losing their home because they racked up thousands of dollars of bills that they have not paid.  The couple believes that their community manager is to blame.  The story is getting major attention and is one of the reasons that the Colorado state government is considering requiring major changes to the hiring of a community manager.

The proposed changes would require Dallas HOA community managers to undergo background checks before they are hired.  It would impose a minimum age on when someone could be hired as a community manager.  It would require a new certification test that must be passed every two years.  It would require community managers to have a high school diploma.  And, the proposal would require conflict resolution training for people hired as community managers.

This latest story is a good reminder of how critical your community manager is in the day to day affairs of a Dallas HOA.  At Spectrum Association Management we’ve always viewed the community manager as the most important person in how well a Dallas HOA management company runs a community.  Because of this fact, we’ve worked hard to create an environment where we hire only the highest quality people for this role and work hard to create conditions where our best hires stay for a long time.

Too many Dallas HOA management companies in our industry seem to ignore the reality of how critical this community manager role is.  Many Dallas HOA management companies hire part-timers, don’t offer extensive training, and have an environment where turnover is very high in these positions.  We’re hoping that changes.  But, in the meantime, we’re committed to make sure our company sets the standard for hiring the best individuals, providing the most extensive training, and retaining the highest quality people.

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